Please note that the deposit limit feature will only apply to deposits made using the following methods: Ozow Capitec Deposit, Ozow EFT Deposit, Debit or Credit Card, EFT, Masterpass, walletdoc EFT Deposit, walletdoc Capitec Deposit, Apple Pay Deposit and Zapper Deposit.
The deposit limit feature will not apply to deposits made using the following methods: 1Voucher, OTT Voucher, BluVoucher, KazangVoucher (EasyPay), direct EFT and ATM deposits and Crypto deposits.
Deposit limit:
- Players can set their own deposit limits by clicking here.
- Players can set one or more than one limit, e.g. daily and weekly, weekly and monthly, etc.
- Deposit limit amounts can be predefined and configured within the dropdown “Deposit Limits” section.
- Deposit limits can be removed by selecting “Don't apply limits” from the “Deposit Limits” field dropdown.
- A validation error will appear if the values of two deposit limits clash: the next selected Deposit limit must exceed the previous one: daily, weekly, monthly (A Player can't simultaneously have a R100 daily limit and a R50 weekly limit).
- The default-selected option in each dropdown list is "No limit".
- Players are allowed to change their Deposit limits anytime they wish.
- Decreasing the Deposit limit (e.g. from R100 to R50) will take effect immediately.
- Increasing the Deposit limit will take effect after 24 hours (e.g. from R50 to R100).
- If Deposit limits are already set, an information box will appear with the following message:
- Lowering Deposit limits will apply immediately whereas increasing any of the Deposit limits will take effect after 24 hours.
Reaching a limit:
- If a Player is about to reach one of the 3 Deposit limits, the system will return an “error” message, reflecting the remaining amount, and will not process the requested deposit transaction.
- Error message: “You are allowed to deposit up to {R......} more because you are about to reach your deposit limit. Please contact customer support to change your Deposit limits.”
- If a Player tries to deposit an amount which exceeds one of the 3 limits the system will return an “error” message and not process the deposit transaction:
- Error message: "You have reached your daily/weekly/monthly deposit limit. Please contact customer support to change your Deposit limits."
- Periods of deposit limits are:
- Daily (24h since calendar day starts, UTC time zone).
- Weekly (From Mon 00:00:00 until Sunday , 23:59:59 UTC time zone).
- Monthly (From the 1st of the month 00:00 until the end of the month, UTC time zone).